Fight Against Malnutrition
(FAM)
Role
UX Designer, User Researcher, Interaction, Visual Design, Prototyping and Testing, Assisted Website Creation
October 2016 - December 2016
Background
Fight Against Malnutrition (FAM) is a beta application which connects users to certified medical nutritionists who track the user’s dietary intake and create weekly meal plans to ensure the user is consuming the proper amount of nutrients needed to sustain a healthy life.
The main force behind FAM is a deep desire to help individuals achieve their long-term diet and nutrition goals. Whether you’re seeking help with weight loss, sports nutrition, or disease prevention, each client is individually evaluated by a professional Nutritionist and provided with a well-researched and comprehensive plan they can follow for the rest of their lives.
The challenge of this project was create an app which aims to help fight against malnutrition, a global epidemic impacting millions.
The Solution
The proposal my team launched was a system in which we would set up camps in areas where malnutrition is most prevalent with the FAM application in use.
As the only UX Designer on the team, I was involved in all phases of this project. I assisted in field research then designed and created the final UI design.
User Research Process
Research Report
Our team got in contact with Dr. Deanna Ward, a nutritionist from Healthpoint, a local Washington State clinic that serves patients of various backgrounds. Although she didn’t have as much information on nutrition globally, she discussed her knowledge of nutrition and its effects at home. Backed with data from the Alliance for Advanced Patient Nutrition, she shared that many of the patients that come are in many ways malnourished and that many of those people can easily avoid malnourishment. She talked about her time when she was in a bigger hospital and many of those patients had to stay longer or were unable to handle certain treatments because of their imbalanced nutrition. Hospitals can save so much more money if people were more educated about their own nutrition but also if they had the resources to be told what can help them. Later she discussed some psychological aspects of her work and how some people want to be treated for everything, they want to hear the diagnosis from the doctor's mouth and that can transpire to almost everywhere else on the globe.
Later in the discussion, we talked about the benefits of solving this issue in other parts of the world. She told us of a time when she learned when malnutrition is solved, and the resources used against malnutrition would indirectly affect the agricultural business which would provide more support and opportunity for the struggling farmers across the world. We had read something like that earlier and this only solidified that. by solving such a problem, we can create another push in a whole economic institution.
Some of the biggest benefits from nutrition would be the benefits of the mind. Once someone has the proper nutrition, they can truly perform whatever task they need to at their optimal level. whether that be working, finding a job, or even just recovering from a treatment or the flu, performing at your best increases your chances of success and for many in situations that are difficult, they are unable to afford not being their best.
Field Research
We followed our research with an ethnographic approach and observed various candidates in and around the University of Washington campus. Students belonged to various age groups and would be able to give us an insight into what the youth is eating.
Our results showed that:
Many students were relying on ready to eat food and items that were easily and readily available due to their busy schedules due to classes and work. These foods included ramen, pizzas, burgers and huge quantities of caffeine powered energy drinks. Sometimes this was just because of the lack of substitutes.
But there were also some cases where students were not opting for healthier alternatives just because they were too expensive.
User Personas
After doing our research, we then created personas for potential users of our application that were from local areas of Seattle.
Wireframes
These were drafted wireframes for the FAM application we created during our brainstorming process.
Sketches
As the only UX designer on the team, I led the entire app design and creation process. I flushed out ideas with my members on features we wanted to include for our application before sketching and designing the flow of the screens.
Screens
Below are the high fidelity screens for the FAM application prototype I created using Adobe Illustrator and Adobe Photoshop CC. The interactive version is available for preview using Adobe XD.
Results & Takeaways
Concluding the beta application design, my team and I presented and pitched our work at the University of Washington quarterly Informatics project event.
I had a wonderful experience working with my team to solve user centered problems globally. It was a long three months of conducting research, many calls and meetings to work and bring this application out.
A key takeaway I learned during this project is:
Always remember the user. At the end of the day, it is your users pains that you will be solving for so keeping that front of mind is important as it's easy to lose sight of this when you're overly consumed.